Skypephones has merged with PC Shopping -
for all Skype related products, please visit: PC Shopping

SKYPE PHONE SUPPORT AND DOWNLOADS

First Check:

On the USB Phone support side, 99% of the time it can be resolved by:
Are you running latest version of Skype: Download latest Skype
And latest driver/software for phone: Please review table below


Second Check:

Most NB places to check for Phone problems - 3 step support:
1. Check Skype and Phone Driver are latest versions and are running.
2. On Skype - Go to Tools – Options – Advanced TAB – Manage Other Programs Access to Skype (Make sure the relevant phone driver is Allowed to use Skype)
3. On Skype - Go to Tools – Options – General TAB -- Audio Settings – Make sure Audio IN; OUT and RINGING are set to the SKYPE PHONES NAME or USB AUDIO DEVICE.


Additional Problem:

I am not able to hear any sound/music through my computer speakers anymore:
On Windows – Go to Start Menu - Control Panel - Sound and Audio Devices – Audio TAB – set Sound Playback and Sound Recordings to your sound card (E.G. Realtek....) AND select/tick use only default devices.
This will keep all audio/music coming through your sound card and the phone will only be used for Skype (please refer to the above Step 3. for setting Skype device preference).

SELECT AND DOWNLOAD YOUR PRODUCT MANUAL AND DRIVERS: